Get Snooz
The client
SNOOZ (also presented as Getsnooz.com) — A venture-backed consumer electronics startup, founded in 2015. Structures vary slightly across sources, placing the company in Las Vegas or Urbana, Illinois, with team size between ~11–50 employees and annual revenue estimated from $1M up to $10M.
Challenge
Differentiate in Sleep & Wellness Market: Standing out amid standard noise machines and wellness trends. Build Trust Through Experience: New users needed assurance of product efficacy and satisfaction. Technical & Operational Infrastructure: Needed seamless UX and reliable logistics to support customer-centric service and returns.
Our solution
Product Design & Differentiation Created machines using real fans for authentic, non-looping white noise—distinct from generic digital sound loops. SNOOZ ecommerce.aftership.com Experience-Driven Customer Assurance Offered 100-night satisfaction guarantee, alongside free shipping, returns, and straightforward warranty support to reduce purchase hesitation. SNOOZ Omni-Channel Engagement & App Integration Developed the SNOOZ app to enable remote control, automated settings, and personalized experience from the comfort of bed. SNOOZ Tech Stack & Analytics Infrastructure Implemented a full tech ecosystem—Shopify platform, analytics tools (Google Analytics, Klaviyo, Hotjar), review systems (Loox), and fulfillment integrations (Deliverr)—to power site performance and customer insights. ecommerce.aftership.com +1 Operational & Logistics Reliability Leveraged carriers like FedEx, UPS, and USPS to ensure dependable delivery, complemented by efficient order tracking systems.
